Can I cancel my account ? How will I be refunded ?
Yes you can cancel your account anytime you like. But ESS will not make refunds for payments done of that billing cycle. This means if you have a billing cycle of 1st of a month to 1st of next month and you cancel your account on 15th then you wont be refunded for remaining days. But you will not be charged anything after this period.
How ESS works ?
Its awesome check out here
Is my data safe ?
Yes. ESS runs and transfers data on secure socket layer (SSL). Our servers are hosted on the secure cloud, with access to only authorized ESS administrators.
Benefits of using ESS ?
ESS helps any organisation in increasing productivity by 20% or more. ESS is a cost effective and hassle free solution to get Superior insights, high performance from existing resources and clear workflow with better security controls.
I want to keep a check on my personal productivity. Can I do it with ESS ?
Yes. Just start with our forever free plan. In which you get free slots for upto 3 users. So later if you want you can add more people.
Does ESS breach/threat my Employee's privacy ?
Absolutely not ! We have taken care of employee privacy at most and ESS never captures any sensitive information of any nature.
Ok I get that ESS is beneficial for my organisation. But how is it beneficial for my Employees ?
Simple they get to know where they stand and how they are performing. Moreover their hardwork never goes unnoticed anymore.
How can I download ESS Desktop App ?
Once an Employee is invited to use ESS by his/her manager they get a ESS Desktop App download link.
How to use ESS Desktop App?
Every time you start your Computer/Laptop you are asked to login to ESS. Simple as that. Know more about Interacting With ESS Desktop App
How can I use ESS for remotely deployed teams / freelancer ?
Simply send them an invite from your ESS Dashboard.Once they accept your invite and login to ESS Desktop App they are visible on your ESS Dashboard.
What Add-ons ESS have ?
We have various addons which help you enhancing your organisation's security, more detailed insights, project management etc. Email us at query[at]startess[dot]com to know more.
System requirement to use ESS ?
ESS Desktop App: Microsoft .NET Framework 4.
ESS Dashboard: ESS Dashboard is completely cloud based. You just need a internet connection.
ESS supports which platform ?
ESS Desktop App: It currently supports Windows OS only.
ESS Dashboard: ESS Dashboard is cloud based.